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Try our new virtual shopping service:

1. What is virtual shopping?

Our new remote shopping service is designed to help us keep in contact with you.
Make an appointment at your Sandro store for a personalised fashion experience with one of our sales advisers by video link. 

  • 2. How do you pay for purchases?

    You can pay for your purchases remotely and securely via the link sent to you by your sales adviser at the end of your shopping session.

  • 3. What are the delivery methods available for virtual shopping?

    Enjoy free home delivery within 2 hours or collect your shopping from the store.
    Store collection is by appointment only, purchases will be hand delivered to you at the entrance.

  • 4. How do you access this service online?

    Visit our store locator here, go to the page for the store where you want to do your shopping and access the service by clicking on the "Virtual Shopping" button.

  • 5. Which stores are offering virtual shopping?

  • 6. How do I return unsuitable items purchased when virtual shopping?

    You have 30 days to return your items.
    Returns are accepted at all our stores in the UK (excluding department stores, affiliate stores and outlets – the list is available on our website

    You can benefit from an exchange or a refund.

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